Forming a team is always awkward at first. You are all new to each other, nobody knows what anyone likes or dislikes, and you are all in the same boat trying to figure out how you can all work together.
Instead of letting people stumble upon how you operate tell them upfront! You can do this in a clear focused way using what I like to call The Drucker Exercise.
The Drucker Exercise
The Drucker Exercise is a powerful relationship building exercise to help you and your team gel at the start of a project.
By sharing the answers to four simple questions:
- what am I good at?
- how do I perform?
- what do I value?
- what contribution can be expected from me on this project
you give your team the means to figure out how best to work with you, while at the same time setting expectations around how you can best work with them.
For example, spend two minutes thinking hard about what you are world class at and what you can do better than anybody else.
Understanding your core strengths is good to two reasons. First, it raises your level of self awareness (necessary for spotting opportunities where you can really shine). And secondly, it tells others where they can expect you to excel and where you are really going shine.
The next question to ask yourself is around performance.
How you perform is giving team members a heads on where your magic comes from. Are you a morning person? Let them know. That way they won’t schedule meetings with you during your most productive hours.
If you enjoy collaborating, but occasionally require moments of solitude, let them know that too so they won’t be surprised when you grab your laptop and head down to the coffee shop for some private brain storming.
The next question has to do with your values.
Values are about what you stand for. There are stake in the ground that let’s people know what’s important to you and what you care deeply about. Letting people know what you stand for is important because it gives them insight into what they can expect from you, and better predict how you are going to act and behave.
For example, say on your last project you were perpetually being asked to cut corners, hack, and take every liberty with the code base in the name of speed. Quality was all but thrown and the window and you felt bad coming in every day knowing you weren’t going to be able to do your best work.
If quality is important to you on this project then set that expectation upfront. Let the team know you are going to stand for shoddy craftsmanship. Your code is always going to be accompanied by a suite of automated tests you won’t tolerate bugs—of any kind.
Which brings us to our last question. What can the team expect from you on this project.
This question really gets into what role(s) you can be expected to play on the project.
If you’re a developer with a passion for user experience, let them know that in addition to cutting high quality code you would like to participate in designing the user experience.
If you were an analyst on the last project, but are now stepping into the role of project manager, let them know they won’t be able to count on you for analysis during this project as you will have your hands full learning the ropes of project management.
Setting expectations about roles at the beginning of the project is good because if there is any confusion about who is doing what, this brings it out on the table for all to see.
Then if any expectations need to be reset (including yours) you can do it before the project begins, and avoid having to reset expectations later.
Don’t wait
You don’t have to wait for a new project to do the Drucker Exercise. You can do it right now. Yes it takes courage to share this kind of stuff with your team. But when you do the response is almost always the same: “This was most helpful. Why didn’t you tell me about this sooner.”
Of course the real power of this exercise comes from doing it as a team and sharing your thoughts with others.
For the full story behind the Drucker Exercise get a copy of the paper Managing oneself and give it the full read. You won’t be disappointed.
The Drucker Exercise « Agile Warrior Blog « chrisdrit
Nov 27, 2009 @ 17:51:52
Nov 28, 2009 @ 22:59:09
Reminds me of Job Crafting: http://www.bus.umich.edu/Positive/POS-Teaching-and-Learning/JobCraftingExercise.htm
Nov 30, 2009 @ 15:37:48
@Jason That looks like a neat exercise. Definitely some parallels.
Mar 31, 2010 @ 20:25:56
Hi Jonathan,
This sounds cool. I’m going to use it with a client. How long does it usually take to run it?
– Michael
Apr 02, 2010 @ 20:02:21
@Michael
Not too long. People are usually pretty nervous when they start, but once they get going it all comes out and you can get really good flow if the team is into it.
Shouldn’t take more than 5min per person, and then it’s really up to the team after that.
If you are looking for an easy way to lead into try taking the team out for coffee.
Good luck!
Apr 30, 2010 @ 19:18:01
I think i`ll test it too and will post my results here later
Apr 30, 2010 @ 19:23:38
We tried this first with our team of three coaches and this helped us a lot in working together. I particularly found it insightful about myself and it has made me more effective. Next step is to work with the teams.
May 02, 2010 @ 12:48:23
@Michael Sahota
That’s great Michael. 1/2 of this exercise it getting to know yourself, and what you are really good at.
Good luck on getting this going with the rest of the team.
All the best – JR
Jun 07, 2010 @ 16:25:16
Great stuff! Thank you for sharing.
M
Jun 06, 2012 @ 07:26:59
I like it! Good post. Could be done in connection to a retrospective also.
Sep 04, 2012 @ 14:19:41
I guess I am a person who learns more by example than by off-the-cuff creativity. When I was reading “What are you good at?” I immediately froze up and couldn’t think of anything, but when I read the list of bullets in the example I was able to relate to those and then think of others. So for me, this exercise would be more helpful if I could see a big brainstormed list of possible things to put on these lists, and let the exercise be to choose among those items and/or rate them, of course allowing additional items to be added.
My team is just about to start an agile project for the first time, so I will be using this exercise. I think it will be a much better “team builder” than “tell us your name and which animal you would like to be”.
Also, this is a typo:
“If your a developer with a passion for user experience”
should be “you’re”
Sep 04, 2012 @ 14:57:26
Great points CathyG. I know how you feel.
I too initially froze up when asked to list things I am good at. A good list of bullets would definitely help people get started.
One approach I sometimes use when doing this exercise is I go first. Or when I ask a question I will give examples like: “How do you like to work? Are you a morning person? Do you prefer working alone? Or do you like more group collaboration?”. That kind of stuff.
Good luck with your team and your project. Let me know how it turns out.
Cheers – Jonathan
Typo – fixed – thank you.
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The link to the Harvard paper on “Managing oneself” which has a URL near the bottom is now popping to another page, which gives a “Sorry, the post you are looking for is not available. Maybe you want to perform a search?” error.
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Mitarbeiter motivieren: Moving Motivators helfen Ihnen dabei
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